Moon Games

Can Moon Games be trusted?

★★★★★

Moon Games is a 4 Star trusted casino, here’s why

1. Website Design	GREAT – The website design looks nice and feels smooth as it has a responsive interface and high-resolution visual elements.
2. Game Providers	GOOD – Games on this casino are powered by many reliable game developers like Eyecon, Microgaming, Dragonfish etc.
3. UK Commission Record	888 UK Ltd was fined £9.4m and issued with a formal warning in February 2022 after breaching anti-money laundering and social responsibility regulations.
4. Accept Cookies Bar	YES – A prompt asking users to accept the use and storage of cookies by visiting this website is displayed to users.
5. National Advertising	NO – National TV advertisements have not been produced by 888 UK for this casino.
6. Trustpilot Rating	ABOVE AVERAGE – 2.9 / 5 From 104 player reviews on TrustPilot for Moon Games.
7. Owner Address	TRUSTED – The company managing this casino is established in a trusted location, which is GX11 1AA, Gibraltar.
8. Wagering on Bonus	POOR – The wagering requirements on this casino are 50x DB + GB funds and 85x FS wins.
9. CS Rating	GOOD – Users may contact support through email which is available 24/7 or through the phone which is only available between 10 AM to 2 AM (GMT).
10. Payment Methods	GOOD – There are a few mainstream transaction methods available on this casino which include PayPal, UKash, Visa etc.
Overall TRUSTSCORE>>>	★★★★★ – 4/5 Stars Moon Games is trusted

What are players saying about Moon Games?

Here are our condensed / readers digest summaries of recent player reviews of Moon Games.

• 13-Jan-2021 by Wendy:
  First of all, I would say that this casino is legit and they do payout but the payout processing speed is very slow. Other than that they are an average casino. – source: TrustPilot
• 01-Nov-2020 by Emily:
  Everything else on this casino was good and I actually enjoyed playing here but the withdrawal times are slow. I waited for my withdrawal for 3 days which was made through PayPal. – source: TrustPilot
• 16-Oct-2020 by Penelope:
  The games choice on this website is not that great but that is just my personal experience. The payouts are very slow though, tomorrow will be my third day waiting for my withdrawal to process. – source: TrustPilot
• 10-Oct-2020 by Meltrice:
  After playing for two years on this casino I can say that this is one of the top-notch casinos out there. The games are very fun and withdrawals are always on time. – source: TrustPilot
• 29-Sept-2020 by Becky:
  I just started playing on this casino and I am already closing my account. The payouts on slots are just a joke, I go 47p total from all my free spins. – source: TrustPilot
• 08-Jul-2019 by Michelle:
  Moon Games has one of the best bingo and slot games on their website. The promotions provided on the games are fantastic as well. I would totally recommend this casino to everyone. – source: WhichBingo
• 07-Jul-2019 by Maricer:
  This casino has a huge catalogue of games which are all super fun to play. I have already tried out 20 games in total and each one of them was great. – source: AskGamblers
• 23-Apr-2019 by Smith:
  I really enjoy my time playing on this casino. The games are exciting and withdrawals get processed very quickly. Although I would like them add some better live casino and poker games. – source: AskGamblers
• 12-Apr-2019 by Suzanne :
  The customer support on Moon Games is very quick to respond and friendly. The bonuses and promotions on all the amazing games are great as well. – source: AskGamblers
• 15-Feb-2018 by Linda:
  This casino is easily one of my favourites. Everything about this casino is great including the layout and design, the game, promos and bonuses etc. – source: WhichBingo

About Moon Games and the 888 group

The UK Moon Games site is managed by 888 UK Limited, which is a company that owns many other similar online casinos, such as Wicked Jackpots casino. This casino is incorporated in Gibraltar, which is a common location for online casinos like this one. The 888 UK Limited company is part of the 888 group, which is one of the largest gaming and betting companies in the world, which sees huge success in its 888 group brands. Being part of this company already sets up any casino to be successful, as their brand is so large and diverse and owns so many big-name companies that are recognised highly in the industry. Some of these brands include 888 Ladies and Wink Bingo.

On the homepage of the Moon Games casino site you are greeted with an astronaut relaxing in what looks like outer space. The astronaut is seen playing on the mobile version of Moon Games, while the game Starburst is advertised on the main page. Although Starburst is one of the most popular casino games and can be found at the forefront of many other casinos, it is more relevant to be advertised as a featured game on a casino named Moon Games compared to many other casinos, and it ties the theme together well while still managing to promote one of the most popular games. The relaxing astronaut is a nice way to bring together the theme and essentially create a mascot for the site. Also, the starry background really solidifies the outer space theme and makes the whole website feel like it actually is set in space itself. The slogan “spin your way to the moon and back” is also featured on the homepage, to carry on the outer space theme, and include the key word ‘moon’ in a welcoming greeting.

The moon is a nice thing to centre an online casino around, as everyone will know what the moon is and maybe have a connection with it, and it does not exclude anyone from knowing it. Also, strangely the casino uses the word ‘games’ in the title rather than casino, so it makes it feel more open and less strictly related to gambling. Although there is a Moon Bingo, there is no Moon Casino, so it is a strange choice that they picked games to be the title rather than casino when it offers casino games. The website also notes that you can claim “out of this world online casino bonuses”, as well as blasting off into “virtual outer space” by joining Moon Games and taking part in all the fun. This is a nice personal touch to add to the text on the site while staying on theme.

Something that is definitely a disappointment and a clear missed opportunity, is the casino site logo. Instead of using the obvious (a moon or moon-related logo), the logo is instead a poker chip. While, yes, this is of course relevant to the games and casino aspect, there is no link to the moon in this logo other than the fact they are both circular. The logo on the homepage even seems to have a ring around it, almost like Saturn’s ring, but there is no ring around the moon. There is also the popularity of the crescent moon, which they could have incorporated into the site logo, rather than using a full moon, but there are no crescent moons to be found anywhere within the design of the site. Below the main graphic on the site homepage, there are three steps to joining the fun on Moon Games, which are marked by a number 1, 2, and 3. These numbers are placed on an icon that could be the moon, but due to the blue colouring, it looks more like the planet Neptune. After scrolling through the site some more, there seems to be an underwhelming lack of moon imagery, considering it is the site’s name. And although the featured games are likely the most popular ones, there is no search function to find out if there are any moon related games. Since that is the literal name of the site, Moon Games, you would expect there be at least a few featured games that are designed with the moon, outer space, or planets in mind.

The online presence of Moon Games

Since this is perhaps a less popular casino within the online industry, there is a noticeable lack of sponsorships, TV adverts, and celebrity ambassadors or mascots – other than the spaceman on the homepage. Presumably, it would be quite simple to create a fun TV advert shot in space (not literally, just with a green screen and effects), that would draw in a lot of popularity and definitely some new players that wanted to experience the fun of Moon Casino. However, the 888 group already have a lot of larger brands that have their own adverts and sponsorships, and many of their loyal players will already know about the smaller casinos such as Moon Games from the already large reputation.

There are both a Twitter and a Facebook page for Moon Games, but neither of which have been active within the last couple of years. The Facebook page was last posting in November 2019, sharing polls, promotions, and sitewide competitions, whereas the Twitter account has been inactive for a bit longer, as they were last seen sharing random articles, riddles, and celebrations for winning players back in 2017. Although the social media pages did not have a huge audience built up, they still managed to boast over 4k followers across the two pages, which would have allowed them to share any new games, promotions, or competitions with their players and followers. This definitely would have boosted the interaction on the casino and maybe could have drawn in new players with enticing offers and fresh new games. Perhaps a revival of these social media pages would be a good move for Moon Games.

Moon Games Review 2021

Virtual Global Digital Services Limited is based on Gibraltar and they offer casino and payment services for different online casino sites housed under the popular 888 Group.

To tell you a bit about Moon Games, it was established in 2013 by Cassava which is based in Gibraltar and which is famous for its 888 brand.

New Player Welcome Offer

After a new member deposits £10, he/she will get 100% bonus up to £100 plus 100 free spins. The 100 free spins can only be used on Starburst, Free Spins are split to 5 days and only valid for 3 days. The game bonus is valid only on selected games. The Game Bonus is capped at £100 plus the amount the players initially deposited.

Monthly Promotions

Their bonuses are not only given to new players, as they have bonuses to be given away all year round for their seasoned players. They offer Free Spins, a lot of special holiday goodies and a whole lot more. The same bonuses can also be enjoyed to the casino site’s sister sites like Vegas Spins, Wicked Jackpots and XL Casino. If the bonuses are already exciting in 2020, expect that more bonuses will come when 2021 comes.

Moon Games Pros And Cons

Casino players on the go should not worry as much as this casino site can be accessed using other devices apart from laptop and desktop. Wherever they are, they can enjoy playing in Moon Games. But just like to other casino website, Moon Games has its own pros and cons good for new players to know.

Pros

Moon Games is one of the casino sites that offer huge and exciting welcome bonus
They have a customer service support team available to answer inquiries 24/7

Cons

Unfortunately, Moon Games cannot be accessed to a lot of countries, list of restricted countries is a bit long
It takes 2 to 3 days before withdrawal can be completed; this is something a lot of people want them to improve on this 2021

Featured Slots And Types Of Games

This casino site offers its players with more than 600 top games to be played. Once the player is registered, he/she will have an access to a wide option of slot games from popular software developers like Microgaming, Eyecon and a lot of others. Some of their most popular slot games are:

Starburst: This slot game has an RTP of 96.09% and has 10 pay lines, five reels and three rows. Starburst will bring players to a galaxy full of shinning stars and different colors.

Temple Of Iris: This slot game is developed by Eyecon and it has 95% RTP. Temple of Iris has 25 paylines, five reels and three rows. This will definitely bring players to great excitement and thrills.

Deposit and Withdrawal Method

Players can deposit through MasterCard, Maestro, Visa, Entropay and a lot of others. Withdrawal times depend on the option the player chooses, like for Card Payments it will take 2 to 5 days, bank transfers 4 to 7 days and so on.

Customer Support And License

The casino is licensed to operate by Government of Gibraltar and is regulated by the Gibraltar Gambling Commissioner under the laws of Gibraltar. They have a customer service support team willing to help 24/7 through live chat, e-mail or toll free number.

Verdict

Slot enthusiasts will never get disappointed in Moon Games as it offers wide selection of slots to play and enjoy.

Moon Games Sister Sites 2022

Spin jackpots

Spin jackpots entered the eGaming Industry in 2016, and as one Moon Games sister sites it is also operating under the ownership of Cassava Company and regulated under the same licenses of Moon Games. This gaming site doesn’t host a massive collection of games there are only 138 slot games, and some video slots, table games and live casino games which are taken from no more than 5 software providers.

However, it has many features that will in a way or another push you to join it, for example its user-friendly website and its cool welcome bonus which is divided into three bonuses; in your first deposit you get 100% up to £50 in the second deposit you get 100% free spins and in the third deposit you can also claim 100% free spins.

888 Ladies

The branding and the theme might have you thinking wound up in a girls-only place and have no standing there, but 888 Ladies provides a game for every player, no matter the gender or taste the player inhabits. However, the site mainly deals in bingo games, which is why five different types of bingo games, including 90-ball and 52-ball, are being featured on this site.

However, being owned by one of the biggest, if not the biggest, online casino companies in the market that envisioned online gaming together during its inception, 888 Ladies don’t cross the quality standards its sister sites have set. It’s a good casino, just not an 888-level one.

777 Casino

An online casino capable of providing a boatload of casino games to its player base, the 777 Casino was established by 888 Holdings group back in 2015 when, like their own name containing triple digits which are identical, they found the opportunity to own a domain of another identical digit figure, and hence came up with 777. The site itself is operated by a small subsidiary of 888 Holdings called the Cassava Group and is licensed under the Gibraltar Gambling Commission as well as the UGKC.

As with most 888 owned casinos, 777 isn’t open to a lot of countries in the list, and mostly accepts players from the UK and several other European countries. 777 Casino is quite famous for the high number of good-paying jackpots on their site, and build a whole website persona around that solid point. It’s been running on Dragonfish software ever since its inception.

Rise Casino

Rise Casino has been rising, both in the industry as well as in the player hearts and surprises online players with a slot and jackpot collection that, although aren’t known like hot slots like Starburst, are great to play and pay high as well. The casino itself mainly puts its focus on video slots, but doesn’t just stop there, and acquires high demand games from software affiliates as well, a few names of which include NYX Interactive, Microgaming, and more.

Not only that, the website interface on this casino runs smooth like water, and players have hardly ever complained about any bugs in design or bad experience with layout. A commendable support system that can be accessed using email, live chat, and phone (if need be).

888 Casino

888 Casino is a name on this list that doesn’t really need an introduction, since its not only the first-ever online casino made by 88 Holdings, but one of the highest-rated casinos on the net, and is considered as the bedrock of online casinos that are active in the industry right now.

Butterfly Bingo

Butterfly Bingo is another online casino operated by Cassava Enterprises Ltd which launched it in 2014. The cheerful and easy-to-use website of Butterfly Bingo can but invite you to get immersed in its massive collection of casino games including bingo as there are more than 13 bingo rooms available on this casino. Butterfly Bingo caters for no more than seven payment options including PayPal and EntroPay.

Golden Pound

Golden Pound was founded in 2011 like all Moon Games sister sites it is a part of Cassava Enterprises Company. It is regulated and licensed by the UKGC and the GGC which means you can play at this casino without having to worry about security. In addition to the 33 bingo rooms available at Golden Pound over 450 slot games are waiting for you to join the casino and get the best of them. By the way, the casino offers an impressive welcome bonus as it offers 50% of bingo bonus and 50% games bonus on your first deposit of up to £50.

Costa games

Costa Games was established only in 2016, it hasn’t been here for a long time but it has succeeded to build a good reputation. 450 casino games including 300 slots are provided by Golden Games for its players who can entertain themselves by other games like live casino games and scratch cards.
Costa Games accepts a good number of payment options, the minimum deposit and withdrawal amount is £10.

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Moon Games Information

Twitter	twitter.com/MoonGamesOnline
Facebook	facebook.com/moongamesslots/
Email	[email protected]
Phone	+44 203 544 6731
Complaints	.moongames.com/make-a-complaint
About us	moongames.com/about-us
Contact Page	moongames.com/contact/
Privacy Page	moongames.com/privacy-policy/
Terms Page	moongames.com/promotions/welcome-bonus/#terms

Moon Games Sister Sites

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